Privacy Policy

Winchester Metals, Inc. respects your privacy and is committed to protecting your personal information. We may collect personal information that you provide to us, including your name, company name, mailing or delivery address, email address, telephone number, order information, and other information you provide when communicating or doing business with us.

We use this information to provide products and services, prepare and respond to quotes, process and fulfill orders, communicate about orders and pickups, schedule and provide deliveries, provide customer service, and operate our business.

SMS/Text Messaging

If you provide your mobile phone number and consent to receive SMS/MMS messages from Winchester Metals, Inc., we may send customer care and account notification messages related to quotes, orders, order status, pickup readiness, delivery scheduling, delivery status, and customer service.

Message frequency varies. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or call +1 540-667-9000.

Mobile phone contact information, SMS opt-in data, and SMS consent will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be shared with any third parties for any purpose, even with the customer's consent. This restriction applies notwithstanding anything else stated in this Privacy Policy regarding the sharing of personal information.

Information Sharing

We may use service providers as necessary to operate our business and provide services to our customers. We do not sell personal information for marketing purposes. The restrictions described above concerning mobile phone information, SMS opt-in data, and SMS consent apply regardless of any other information-sharing provisions.

Your Choices

You may contact us to ask questions about your personal information or request that we update or correct information we maintain about you. SMS recipients may opt out of text messaging at any time by replying STOP.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact:

Winchester Metals, Inc.
195 Ebert Road
Winchester, VA 22603
Phone: +1 540-667-9000
Email: marketing@winchestermetals.com